Job Details

Vinarosa Resort & Spa

ABOUT US
VINAROSA Resort and Spa is an intimate, 78-room luxury resort in the heart of Sonoma County Wine Country. Surrounded by 92 acres of vineyards, our resort offers world-class hospitality, fine dining, and rejuvenating spa services.

The Spa at VINAROSA is a 5,000 sq. ft. sanctuary featuring professional massage therapy, facial treatments, a Caldarium (indoor warm pool), eucalyptus steam saunas, outdoor pool, hot tub, and a serene spa garden.

POSITION OVERVIEW
We are seeking a warm, professional Spa Receptionist to join our team. This guest-facing role is the first point of contact for our spa guests, ensuring a seamless experience from booking to departure, while supporting spa operations and retail sales.

RESPONSIBILITIES
• Greet guests with a professional, friendly, and welcoming attitude
• Manage spa appointments, confirmations, and schedule changes
• Handle check-in/check-out and process payments accurately
• Maintain a clean, organized spa front desk and reception area
• Provide information on spa services, enhancements, and amenities
• Promote and sell retail products (earn 10% commission on sales)
• Support spa leadership and team members as needed

QUALIFICATIONS
• Previous spa, salon, hotel, or luxury hospitality experience preferred
• Strong customer service and interpersonal communication skills
• Ability to multitask and stay organized in a fast-paced environment
• Computer skills in Microsoft Office and/or Book4Time spa booking systems (POS)
• Flexible availability including weekdays, weekends, evenings, and holidays

COMPENSATION
• $21.00/hour
• 10% Retail Commission

PERKS & BENEFITS (Full-Time Employees)
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off & Holiday Pay
• Voluntary Time Off (VTO)
• Employee discounts on retail products and spa services

DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

As part of your job application and the Company's evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:

CATEGORY

EXAMPLES

BUSINESS PURPOSE

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4. To communicate with you regarding your candidacy for employment.

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Employment History

Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations

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Education Information

Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained

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If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.