Job Details

Flowers Visitor Center Host: Part-Time
Location: Healdsburg, California

Join the Flowers Hospitality Team and become part of an extraordinary estate and iconic wine brand.

Summary

We are seeking goal-oriented, passionate individuals to deliver unforgettable hospitality experiences to our guests. As a Visitor Center Host, you will guide tastings, tell our estate story, and serve both wine and thoughtfully paired food offerings, all while embodying the spirit of our brand. (On-Call Status).

Key Responsibilities

• Deliver outstanding guest experiences through storytelling, tastings, and Food and Beverage service
• Provide expert knowledge of our wines, estate history, and sustainable farming practices
• Build strong customer relationships to drive wine sales and wine club memberships
• Host small and large group tastings and events with professionalism and warmth
• Actively contribute to a collaborative team environment
• Support event execution, including setup and breakdown
• Maintain cleanliness and organization of tasting areas
• Troubleshoot and resolve guest issues with poise and efficiency
• Use POS (E Cellar) and reservation systems (TOCK) for transactions and guest management
• Represent the Flowers brand at on- and off-site events
• Stay engaged during both busy and slow periods
• Work weekends, holidays, and occasional evenings as needed

Ideal Candidate Qualities

• Goal-oriented and sales-driven
• Excellent communication and listening skills
• Strong relationship-building and collaboration skills
• Highly organized with strong follow-through
• Dependable with acute attention to detail
• Resourceful problem solver
• Professional appearance and demeanor
• Passionate about hospitality, food, and wine

Qualifications

• 2-5 years of hospitality experience in customer service, wine, food and beverage, hotel/concierge, or wine club programs
• Must be 21+ years of age
• High school diploma or equivalent
• Experience with POS systems and general computer proficiency preferred
• Able to lift up to 50 lbs regularly (occasionally up to 100 lbs)
• Comfortable sitting, standing, walking for extended periods
• Able to walk 2+ miles on uneven terrain and work outdoors in variable weather
• Availability to work weekends, holidays, and events (some evenings required)
• ABC certification or ability to obtain
• ServSafe California Food Handlers certification
• Responsible use of alcohol and adherence to licensing/regulatory standards

Company Overview

The Huneeus Vintners family of estates is a collection of wineries and vineyards guided by the founding philosophy of Agustin and Valeria Huneeus: attentive farming and deep reverence for the land. Our portfolio includes Quintessa, Illumination, Faust, and Leviathan in Napa Valley; Flowers Vineyard & Winery on the Sonoma Coast; and Benton-Lane in Oregon's Willamette Valley.

Equal Employment Opportunity

Huneeus Wines LLC is proud to be an Equal Employment Opportunity and Affirmative Action employer. We value diversity and are committed to creating an inclusive environment for all employees.

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