Job Details

The Guest Services Agent is responsible for greeting the guest with a warm and sincere welcome. ESSENTIAL FUNCTIONS - Job duties include, although are not limited to:Welcoming guests to the hotel and ensuring a pleasant arrival and departure. Directing guests and vehicles on the front drive. Parking and retrieving guest and hotel vehicles. Being knowledgeable about hotel rooms, services and features and relaying information to guests. Assisting with luggage and doing hotel and room orientations. Assisting with guest transport throughout the resort. Cleaning and maintaining luggage and golf carts to hotel standards. Delivering amenities and other items to guest rooms. Following hotel guidelines and talking points. Driving hotel vehicles off property short distances for guest drop-offs and pick-ups or as requested for item retrievals. Operating the associate shuttle service during peak periods when off-site parking is necessary. QUALIFICATIONS - College Degree preferred. Minimum of two y...Guest Service, Guest, Agent, Overnight, Hotel