Job Details

Overview

Social Worker-Program Coordinator (CNH_ADHC) at U.S. Department of Veterans Affairs. Location: 2285 Challenger Way, Santa Rosa, CA 95407. Work Schedule: Full-Time, Monday - Friday; tour determined by supervisor. Remote/Virtual: Not authorized. This position is in the Excepted Service and does not confer competitive status.

Responsibilities

• Provide clinical and programmatic oversight of Veterans receiving care in VA-contracted skilled nursing facilities and adult day health care settings.
• Follow VHA directives and handbooks for CNH and ADHC programs.
• Perform monthly oversight visits and coordinate annual facility inspections.
• Address issues/complaints/concerns verbalized by Veterans and/or family members; advocate for high-quality care in placement settings.
• Participate in quality improvement meetings and maintain partnerships with local ombudsman offices.
• Serve as liaison between the Veteran and family, the community facility, and the SF Veterans Health Care System.
• Act as an advanced practice clinician and subject matter expert on topics including star ratings, quality indicators, program eligibility, Veterans Care agreements (VCA), IDIQ contracts, SNF/ADHC waivers and approvals, and facility designation preferences.

Program Details

• Program: Education Debt Reduction Program (EDRP) eligibility detailed by VHA Education Loan Repayment Services; program approval and award amounts (up to $200,000) and eligibility periods (one to five years) determined after review of the EDRP application. Former EDRP participants are ineligible to apply.
• EDRP Authorized: See above; former participants ineligible to apply for incentive.

Requirements

• You must be a U.S. Citizen to apply.
• Selective Service registration required for males born after 12/31/1959.
• Proficiency in written and spoken English.
• May be required to serve a trial period.
• Subject to background/security investigation.
• Complete online onboarding; provide acceptable identification (I-9). REAL ID compliance will be required for certain forms of identification after May 7, 2025.
• Must pass pre-employment physical examination.
• Participation in seasonal influenza vaccination program is required for all VA Health Care Personnel.

Qualifications

• United States Citizenship: Non-citizens may be appointed only when qualified citizens cannot be recruited per VA policy.
• Education: Masters degree in social work from a CSWE-accredited program. Doctoral degree not substituted for MSW. Verification via CSWE.
• Licensure: Must be licensed or certified at the advanced practice level in the state where employed; able to supervise licensure processes.
• Physical Requirements: See VA Directive 5019.
• English Language Proficiency: Proficient in English as required by law.

• Social Worker (Program Coordinator) GS-12
  One year of experience at the GS-11 level demonstrating advanced practice skills and judgment; may include post-masters certification or internship experiences.
• Licensure/Certification: Must be licensed/certified at the advanced practice level and capable of supervision for licensure.

• Knowledge of program coordination, administration, and monitoring.
• Ability to write policies, procedures, or practice guidelines.
• Ability to supervise multidisciplinary staff.
• Strong organizational skills, prioritization, and deadline management.
• Ability to provide clinical training and orientation.

Additional Information

• Travel: Up to 50% to various VA sites and partner facilities.
• Driver's License: Active California drivers license required.
• Education Verification: Only education from accredited institutions recognized by the U.S. Department of Education may be used for federal qualification; foreign education requires a Certificate of Foreign Equivalency.
• Benefits: Federal benefits package; eligibility depends on position type and work schedule.