Job Details

In this dynamic role, you will work collaboratively with our team to support and care for our clients and patients. Your skills in staff and client relations, effective communication, high emotional intelligence, and compassion for both pets and people will be invaluable. This position pays $20/hr - $23/hr , dependent on experience, education, certification, etc. Responsibilities will include:Warmly greeting clients in person or over the phone. Handling telephone calls, texts, emails, WOO - Fware and Teams messages. Managing patient check-ins, appointment scheduling, and confirmations. Explaining treatment plan fees and invoicing to clients. Providing information about our products and services, including educating clients on medical vs. non-medical pet care. Offering alternate payment methods to clients. Managing patient records for appointments. Overseeing electronic medical records, reports, and correspondences. Ensuring appointments, medical records, and electronic payments are wel...Customer Service Representative, Customer Service, Representative, Client Relations, Animal Care, Retail