Job Details

As a Front Desk Agent you will represent our brand to our guests throughout all stages of their stay. We believe in modern design, interesting elements, simple clean lines, sustainability, equality, and the highest quality of service and amenities. As a Front Desk Agent, you will perform many duties, including but not limited to:Answer telephone and emails to make hotel and spa reservations, take deposits and answer inquiries. Use proper telephone and email etiquette. Must be sales-minded. Present options, alternatives and use suggestive selling techniques to promote other services and offer assistance in making choices. Know how to use front office computer, reservation software and equipment. Know room locations, types of rooms available, room rates, activities, services and amenities of the property. Read reservation notes and accommodate VI - Ps and special requests before guest arrival. Perform room checks upon guest departures to check for left items, collect menu cards, add purc...Front Desk, Hotel, Agent, Part Time, Concierge