Job Details

Job Objective:

Under the direction of the Laboratory Assistant Director, the Laboratory Director and the Laboratory Medical Director, the Senior Clinical Laboratory Scientist – Informatics is responsible for all areas of assigned department. Duties include technical support, evaluation of Quality Control, coordinating and providing technical training and orientation, maintenance of policies and procedures, and new software evaluation and implementation as needed. In addition, the Senior Clinical Laboratory Scientist – Informatics assumes responsibility for the laboratory in the absence of the Laboratory Director, the Laboratory Assistant Director, and the Laboratory Supervisor.

Essential Duties and Responsibilities:

1. Technical
1. Coordinates PC and hardware set-up
2. Interacts with Laboratory and ITSG for project development and problem resolution
3. Directs the maintenance/development of data dictionaries, charge and revenue tables, test tables, reports, interfaces, and revisions in the LIS and APS
4. Troubleshoots unexpected problems with the LIS/BBS utilizing ITSG support as necessary
5. Develops patient management report formats
6. Retrieves patient results from archived medical records
7. Coordinates orientation of laboratory staff, other department users, and physician offices in the use of the LIS, APS and BBS
2. Non-technical
1. Communicates with laboratory staff, nursing staff, and physicians concerning any deviations regarding testing and reporting of results
2. Takes sick calls and assists in replacement of staff when necessary
3. Attends required meetings as instructed by the Laboratory Director
4. Assists with regulatory inspections as necessary

Non-Essential Duties:

• Transports specimens and supplies between the main hospital lab and satellite locations
• Adds support to other Laboratory staff as needed

Knowledge, Skills and Abilities:

Knowledge

• Knowledge of how laboratory results are delivered to clinicians
• Knowledge of specimen and testing requirements
• Knowledge of safe handling of biological specimens
• Knowledge of HIS/LIS/APS software data base
• Knowledge of departmental and hospital policies and procedures that support the provision of service
• Demonstrates knowledge regarding special needs and behaviors of age specific groups and proficiency in required area

Skills

• Skill needed for database management
• Strong analytical and problem solving skills
• Skills in effective oral and written communication

Abilities

• Ability to learn requirements of operation for different computer systems
• Ability to recognize interface malfunction and take appropriate action
• Ability to operate Hospital and Laboratory Information Systems
• Ability to develop department goals and objectives
• Ability to exhibit courteous, helpful and professional behavior in dealing with patients, public and peers

Core Competencies:

• Accountability
• Action Oriented
• Customer Focused
• Compassion
• Effective Communication
• Teamwork
• Ethics & Values
• Integrity & Trust

AVH Conduct/Compliance Expectations:

• Ability to adhere with AVH Leaves of Absence Policy
• Ability to adhere with AVH Paid Time Off (PTO) Policy
• Ability to adhere with AVH Recording of Hours Worked Policy
• Ability to adhere to the department dress code
• Ability to organize work and establish priorities
• Ability to expand on own initiative in performance of duties
• Skill and ability to follow the telephone etiquette/standards
• Conforms to AVH Standards of Excellence
• Ability to function effectively under pressure and meet time parameters
• Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff
• Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH
• Ability to maintain the confidentiality of patient, hospital and department information
• Ability to adhere to safety rules and regulations
• Safely and effectively uses all equipment necessary to carry out duties
• Ability to interpret and function under hospital and department policies and procedures
• Conforms with required and appropriate Joint Commission requirements
• Conforms with and supports hospital quality assurance and improvement guidelines
• Ability to participate effectively in department and hospital staff education
• Display a willingness to work as a team player
• Ability to give and support the highest level of patient/customer satisfaction at all times
• Supports and adheres to the values and mission statement established by the AVH Board of Directors

Ability to demonstrate knowledge and understanding of Corporate Compliance rules and regulations, complies with duty to report behavior standard, demonstrates understanding of purpose for Corporate Compliance hotline and importance of seeking guidance from a supervisor when in doubt regarding a possible corporate compliance issue.

Physical Requirements:

• Must be able to perform duties in a normal hospital clinical laboratory environment, which includes exposure to chemicals, biohazards, handling of biological specimens, and use of PPE.
• Must be able to stand and walk for transportation of specimens and supplies.
• May require extended periods of sitting and data entry.
• Requires frequent lifting of less than 10 lbs., with occasional lifting of up to 25 lbs.

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.

Education and Experience:

Education

• Bachelor's degree that will satisfy the requirements for a Clinical Laboratory Scientist license issued by the State of California Department of Public Health

Experience

• Knowledge generally acquired through three years of general clinical laboratory experience
• Minimum of one year experience in informatics is preferable
• Minimum of one year experience at an acute care hospital is desirable

Required Licensure and/or Certifications:

• Possession of a current Clinical Laboratory Scientist license issued by the State of California Department of Public Health