Job Details

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Healthcare benefits / 401k / PTO / MacBook + workspace budget provided - As a Customer Support Specialist at SpotMe, you will: Provide exceptional customer service to clients via phone, email, and chat; Troubleshoot technical issues and provide solutions to customers; Maintain accurate and detailed records of customer interactions and inquiries; Escalate complex issues to the appropriate department for resolution; Actively seek opportunities to improve customer satisfaction and retention; Stay up-to-date on product knowledge and company policies to effectively assist customers...Hiring Immediately >>