Job Details

Join to apply for the Customer Manager (CPG & Grocery) role at Acosta.

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This range is provided by Acosta. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $70,000.00/yr

Responsible for managing the assigned principals' business (division and/or geographic) within designated customer accounts. The primary goal is to increase sales and market share of the represented brands while earning a profit for both our manufacturers and Acosta.

Responsibilities

1. Deliver principals' objectives, including volume and sales fundamentals (merchandising, assortment, pricing, and shelving) at the assigned customers, at the lowest cost.
2. Develop a Customer Business Plan aligned with the principals' business priorities.
3. Engage with all decision-makers at the customer to promote business plans, programs, and concepts that enhance long-term results.
4. Achieve sales results at the lowest possible selling cost while maximizing company revenue, including brokerage, commissions, bonuses, and contest earnings. Oversee all manufacturer expenditures at the customer level.
5. Ensure a superior in-store presence in assigned stores. Collaborate with headquarters, supervisors, and other customer operations personnel for both direct and indirect customers. Manage trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts.
6. Operate within the designated budget.
7. Proactively communicate with key principals.
8. Coordinate with Retail Sales Managers on major retail initiatives such as new product launches, selling drives, and contests.
9. Utilize knowledge of customer, market, and principal to involve marketing, technology, and administrative resources effectively.
10. Provide timely updates on selling priorities to relevant teams.
11. Share information proactively to build organizational capacity.
12. Use computer systems and technology to support the Customer Business Plan objectives. Develop and maintain skills in using Acosta communication systems.
13. Provide feedback to leadership on organizational improvements.
14. Meet physical requirements listed below.
15. Perform other duties as assigned.

Qualifications

Minimum Education and Work Experience:

1. Bachelor's degree or equivalent work experience in industry-related fields.
2. At least six months of relevant experience in retail (CPG industry), marketing, space management, or resets. Sales administration or finance experience is preferred.

Knowledge, Skills, and Abilities:

1. Proficiency in Microsoft PowerPoint, Excel, Word, Outlook, and web-based applications.
2. Excellent presentation skills.
3. Ability to handle multiple projects simultaneously.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Administrative, Business Development, and Customer Service

Industries

• Retail and Food and Beverage Services