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Field Automation Engineer

Orange County

Responsible for installation, development, and implementation of applications, integrations, mechanical service, customer training, and sales demonstrations of applications on Tecan liquid handling platforms, including EVO and/or FLUENT.

Responsibilities:

• Performs instrument installation, integration of third-party devices, and development of software applications by writing Evoware and/or Fluent scripts.
• Performs problem diagnosis, service, and preventative maintenance on Tecan instruments.
• Performs complex software application development, including developing liquid classes and device integration at customer sites.
• Provides customer training on use, application development, maintenance, and troubleshooting.
• Share information obtained from unique problems or specialized training with the Field Service Team and the Tecan organization if appropriate.
• Performs complex demonstrations and installs.
• Maintain a travel schedule and to travel on short notice.
• Complete essential service records in the established method and timeframe according to company policy.
• Ensure assigned targets and metrics are maintained and achieved as assigned.
• Maintains appropriate parts inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
• Provides back-up service support outside of assigned territory as needed.
• Maintains technical knowledge by attending educational workshops and reviewing technical publications.
• Handles essential tasks as assigned and responds to change productively.
• Follows all local safety procedures, State and Federal OSHA Regulations, and reports any safety concerns.

Experience:

• BS degree in Life Science, Computer Science, or equivalent industry experience
• Minimum of 3 years of laboratory experience working with Evoware, Fluent, Magellan, and other Tecan software is desired.
• A minimum of 3 years of robotics/automation experience and writing scripts is desired.
• Electro/mechanical experience is a plus
• Well-developed PC skill level, including MS Windows 2000/XP, Windows 7, WIN10, and Office Suite.
• Ability to work well under pressure and to multi-task
• Strong organizational and follow-up skills
• Ability to complete all tasks assigned in a timely fashion
• High level of commitment and initiative
• Willingness to disseminate new information obtained to team members
• Ability to work and interact effectively with diverse groups inside and outside of the organization
• Ability to manage time effectively
• Ability to travel up to 60% and overnight travel up to 50% of the time required
• Valid driver's license required.
• Dependability is a must.
• Excellent written and oral communication skills
• Proven team player
• Ability to react to change productively.

Must be located within the Orange County area.

Salary range is $100,000 - 128,000 DOE

Our purpose.
At Tecan we are driven to improve people's lives and health. We do this by empowering our customers to scale healthcare innovation globally from life science to the clinic. We collaborate with our customers from early-stage innovation through project implementation and beyond. We deliver the products, services and solutions that make lab processes and medical procedures precise, reproducible and compliant.

Stay unique and make it count.
Our values - trust, highest standards and ambition - are the cornerstones of our business and provide the framework for Tecan's culture. We foster a positive and empowering environment where our rarest assets, our unique employees, can grow and bring their passion and talent to work.