Job Details

Position Summary:

Serve food and beverages to guests in a timely, efficient manner. Perform responsibilities in accordance with all Company standards, policies, and procedures.

Essential Functions:

1. Responsible for practicing, supporting, and promoting Graton Resort & Casino's culture and demonstrating Service Standards at all times.
2. Inform immediate supervisor of any product shortages and equipment needs.
3. Serve alcohol responsibly in accordance with alcohol awareness training.
4. Behave in a positive, professional manner that reflects Company practices.
5. Practice and observe safety rules and regulations and encourage others to do so. Comply with Board of Health Standards.
6. Maintain high personal grooming and uniform standards pursuant to Graton Resort & Casino's policies.
7. Know where the MSDS booklet is located for your area.
8. Display knowledge of all emergency procedures.
9. Inform manager on duty of any Team Member or Guest opportunities.
10. Be familiar with cocktails and prices in order to fill any request for service.
11. Complete assigned side-work and any additional task with high degree of teamwork.
12. Continuously observe and anticipate guests' needs in order to fill any and all guest opportunities.
13. Maintain a clean and well-stocked service station including but not limited to all glassware, condiments, coffee and dry goods.
14. Comply with all cash and credit charging procedures. Know all cocktail and beverage pricing.
15. Must retrieve glassware, including but not limited to beverage glasses and bottles from Casino and other assigned areas.

Required Qualifications:

1. Must manage time effectively with minimal supervision.
2. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
3. Ability to demonstrate sound judgment and mature decision-making.
4. Must have the ability to obtain a Gaming Work Card.
5. Adhere to all Company and department policies and procedures.
6. Must be able to handle a flexible schedule.
7. Follow proper transaction settlement procedures.
8. Have complete knowledge of all cocktails, wines and beers served by Graton Resort & Casino, as well as proper glassware, pricing and garnishes.

Physical Requirements:

1. Must be able to lift up to 20 pounds of product.
2. Requires manual dexterity to operate job related equipment.
3. Requires to ability to hear.