Job Details

Company Overview

Promoting Opportunities, Supporting Choices

At North Bay Regional Center, we believe that all people with developmental disabilities should have the same opportunities as are available to all other citizens. As one of the 21 nonprofit Regional Centers throughout California, we offer a comprehensive program supporting the needs of our communities, provided by driven and passionate employees who ensure that we achieve our goals daily.

North Bay Regional Center serves over 10,000 people living within the geographic boundaries of Napa, Sonoma, and Solano counties. Guided by our NBRC Mission and Values to assist people with developmental disabilities to obtain the services and supports needed to live as others do in the community, NBRC has established Strategic Goals to guide our efforts in focused areas: employment, independence, community access, and family supports.

Definition

Under the direction of the Quality Assurance Supervisor, the Quality Assurance Monitor (QAM) – Person Centered Liaison works as part of the Quality Assurance Team and is responsible for assessing, supporting, and evaluating the regional center's vendor service providers to ensure compliance with Home and Community Based Services (HCBS) Final Rule, which requires utilization of person-centered services.

Nature of Work

The QAM – Person Centered Liaison must have reliable transportation and be able to independently and regularly travel locally and out-of-town. This position requires travel throughout NBRC's 3-county service area. Excellent oral and written skills are essential, including the ability to clearly and firmly convey agency standards and policies.

Examples of Work

The Quality Assurance Monitor – Person Centered Liaison is responsible for consultation, evaluation, and monitoring of support services, including provider training, review of program designs, facility and program reviews, and follow-up on investigations of alleged program problems.

Minimum Education and Experience

Completion of a Master's Degree in education, public administration, social work, or a related field; or two years' experience in a position at a Regional Center involved with program evaluation and monitoring; or a Bachelor's Degree in a related field and four years' experience in the above areas may substitute for a Master's Degree. Minimum education requirement may not be waived.

Special Requirements

• Bilingual Spanish/English speaking preferred.
• Ability to provide personal automobile transportation, or access to another form of reliable transportation, during and after working hours.
• This position will be primarily based in the office; however, a hybrid remote work schedule may also be available.
• Flexibility in work hours is required to meet the needs of the regional center constituency.

At NBRC, we offer our employees a comprehensive benefits package, including:

• CalPERS Retirement Plan
• CalPERS Medical Insurance Plans, with generous employer contributions
• Dental Insurance, with zero cost for employee-only coverage
• Vision Insurance, with $5/month employee cost share for employee-only coverage
• Flexible Spending Accounts for Medical and Dependent Care
• 100% Employer Paid Life Insurance
• Generous vacation and sick accrual policies
• Employee Referral Reward Program
• 15 Paid Agency Holidays/year
• CalPERS 457 Supplemental Retirement Plan

Salary Range
$66,012 – $72,792 with opportunities for 5% increases annually