Job Details

Bilingual Customer Success Manager (Spanish Required)

This is a hybrid role with 40% remote and 60% onsite work in San Francisco, CA.

To ensure the best candidate experience, please apply for a maximum of 3 positions within 12 months to avoid duplication.

Applicants must be authorized to work for any employer in the U.S. Visa sponsorship is not available at this time.

About Odoo

Odoo is a leading enterprise resource planning (ERP) software utilized company-wide to manage business processes. Our comprehensive suite of integrated applications allows users to automate and track their activities seamlessly. With more than 12 million users in over 120 countries, Odoo continues to grow with 2000+ daily downloads.

About the Job:

Odoo is on the lookout for a dynamic Customer Success Manager to enhance our sales team and drive success. Join an organization that values independence, flexibility, and personal growth.

The Customer Success Team engages with clients across Latin America, helping them streamline their business processes using Odoo's integrated software solutions. This is an exciting opportunity for those who are passionate about software and its impact on various business sectors.

We are looking for a proactive candidate with a strong drive to achieve results.

Responsibilities:

• Engage with customers currently using Odoo
• Analyze and improve clients' business operations for optimal software adoption
• Implement a subscription renewal plan through all phases
• Build and maintain lasting relationships with clients
• Understand and empathize with customer needs
• Participate in the entire sales cycle

Qualifications and Requirements:

• Bachelor's Degree or equivalent education and experience
• Fluency in Spanish (professional or native)
• Experience in negotiating and closing new business deals
• A genuine passion for software products
• 1-2 years of sales experience
• Preferred proficiency in G-Suite applications
• Excellent communication skills
• Proven track record of exceeding sales quotas

Nice to Have:

• Experience with ERP systems
• Background in a SaaS company
• Immediate availability
• Interest in business operations
• Proficiency in additional languages

Compensation and Perks:

• Comprehensive healthcare, dental, vision, and life insurance
• FSA and HSA matching, as well as 401K matching
• PTO (Paid Time Off), sick leave, and paid holidays
• Employee Assistance Program offering telehealth sessions with mental health professionals
• Up to $100 for home office setup
• Enjoy a supportive work atmosphere with a passionate team
• Chef-prepared lunches, along with snacks, fruit, and beverages available!
• Company-sponsored events for employees

The estimated annual compensation for this role is $70,000-$90,000 OTE, with a base salary range of $50,000-$70,000. Actual salaries may vary based on education, training, experience, professional accomplishments, and location.

Odoo is committed to fostering a diverse and inclusive workplace. We welcome candidates from different backgrounds and experiences. We are an equal opportunity employer, aligned with the San Francisco Fair Chance Ordinance, and consider qualified applicants with arrest and conviction records.